ea777 Privacy Policy —
Your Information Is Completely Safe

1 Purpose of This Policy

ea777 ("we", "our", "platform") operates a reliable online betting and casino service for users in Bangladesh. The purpose of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and what steps we take to protect your data.

By using the ea777.cam website, registering, or accessing any service, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our site.

This policy applies only to ea777's own platform. Third-party websites and services have their own separate privacy policies, which are outside our control.

2 What Types of Information We Collect

We may collect and process the following types of information:

• Identity Information: Your full name, date of birth, national ID or passport details (for identity verification).
• Contact Information: Email address, mobile number, and postal address where applicable.
• Account Information: Username, password (stored in encrypted form), account activity, and preference settings.
• Financial Information: Records of deposit and withdrawal transactions, payment method types (bKash, Nagad, Rocket, Upay — no full account numbers are stored).
• Technical Information: IP address, browser type and version, device details, operating system, referral URL, and time spent on the site.
• Gaming Information: Betting history, game preferences, win and loss records, bonus usage, and promotional participation.
• Communication Records: Logs of conversations with our support team via live chat or email.

3 How We Collect Information

We collect information in the following ways:

• Directly from you: When you fill in registration forms, update your account, process deposits or withdrawals, or contact support.
• Automatically: When you browse our site, certain information is collected automatically through cookies, web beacons, and similar technologies.
• From third parties: Necessary information may be received from payment processors and identity verification service providers.

4 How We Use Your Information

ea777 uses your personal information for the following legitimate purposes:

• To ensure account registration, verification, and management.
• To process financial transactions and manage deposit and withdrawal services.
• To provide betting, gaming, and promotional services.
• To enforce responsible gaming policies and ensure user well-being.
• To prevent and investigate fraud, money laundering, and other illegal activities.
• To verify your age and ensure compliance with the 21+ policy.
• To provide customer service, resolve complaints, and offer technical support.
• To send you promotional offers, bonuses, and special event information with your consent.
• To improve services and personalise the user experience.
• To meet applicable legal and regulatory obligations.

5 Legal Basis for Processing

We rely on the following legal bases to process your information: your explicit consent; the necessity of performing a contract (managing your account and providing services); legitimate business interests (fraud prevention, ensuring security); and compliance with legal obligations.

You have the right to opt out of promotional communications at any time. However, it is not possible to stop processing information related to account management and legal obligations.

6 Cookie Policy

ea777 uses cookies and similar technologies to enhance your browsing experience and ensure site functionality. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required to maintain core site functionality (login sessions, security). These cannot be disabled.
• Functionality Cookies: Used to remember your preferences (language, settings).
• Analytics Cookies: Collect site usage statistics to help improve our services.
• Session Cookies: Automatically deleted when you close your browser.

You can control cookies by changing your browser settings. However, disabling essential cookies may affect some site functionality.

7 Sharing Information with Third Parties

ea777 does not sell, rent, or commercially exchange your personal information. However, in certain specific situations we may share necessary information with trusted third parties:

• Payment Processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive the information needed to process transactions.
• Identity Verification Services: Authorised third parties may be used to complete the KYC (Know Your Customer) process.
• Technology Partners: Providers of technical services for our platform (server hosting, cybersecurity) may have access to limited technical information.
• Game Providers: Game providers such as Pragmatic Play, JILI, PG Soft, and Spribe may receive limited information necessary to operate games.
• Legal Authorities: Information may be provided to authorities where required by legal obligation, court order, or investigation.

We have privacy agreements with all third parties, and they are obligated to use your information only for the specified purposes.

8 Security Measures

ea777 applies industry-standard security measures to protect your information. Our security infrastructure includes:

• SSL Encryption: All pages on the site are protected with SSL (Secure Sockets Layer) encryption, keeping data transfers between your browser and our servers secure.
• Password Encryption: Your password is encrypted using a strong hashing algorithm before being stored.
• Access Controls: Only authorised staff can access specific user data, and every access is logged.
• Firewalls and Intrusion Detection: Our servers are protected with advanced firewalls and intrusion detection systems.
• Regular Security Audits: We conduct regular security audits and vulnerability assessments.
• Two-Factor Authentication: Two-factor authentication (2FA) is available to protect your account.

While we strive to ensure the highest level of security, no online system is 100% secure. We are prepared to respond quickly to any security breach.

9 Data Retention Period

We retain your information only for as long as necessary:

• All information is retained while your account is active.
• After an account is closed, financial records are retained for a specified number of years as required by legal obligations.
• Information needed for fraud prevention and dispute resolution may be retained for an additional period.
• Once the designated period ends, information is securely deleted or made unreadable.

10 User Rights

As a user of ea777, you have the following rights:

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of your personal information if it is inaccurate or incomplete.
• Right to Erasure: The right to request deletion of your data in certain circumstances (such as when the data is no longer necessary).
• Right to Restrict Processing: The right to request that processing of your data be restricted in certain circumstances.
• Right to Withdraw Consent: The right to withdraw at any time consent given for promotional communications or optional data processing.
• Right to Complain: The right to lodge a complaint with the relevant authority if you have concerns about how your data is being used.

To exercise these rights, please contact our support team via live chat or email. We will process your request in a timely manner.

11 Protection of Minors' Information

ea777 provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors (those under 21 years of age).

If we become aware that a minor is using our services, we will immediately close that account and delete the associated information. If a parent or guardian suspects their child is using our platform, please contact us without delay.

12 Responsible Gaming and Privacy

ea777 takes responsible gaming very seriously. We monitor your gaming patterns to identify problematic gaming behaviour and provide necessary support. Information collected for this purpose is used solely for your protection.

For more information on responsible gaming, please visit our Responsible Gaming page.

13 Changes to This Policy

ea777 reserves the right to update or change this privacy policy at any time. If any significant changes are made, we will:

• Publish the updated policy on this page with a new date.
• Notify registered users via email or through a notice on the site.

Continuing to use the site after any changes means you have accepted the updated policy. We recommend reviewing this page regularly.

14 Applicable Law

This privacy policy is governed by applicable laws and regulations. Should any dispute arise, both parties will seek to resolve it through discussion. ea777 is committed to operating a fair, transparent, and lawful service.